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ANSWERS TO YOUR QUESTIONS

Order Cancellation Policy

Cancelling a One time order?
BV One Time orders may be cancelled within 24 hours of taking place. No orders may be cancelled afterwards due to the efficiency of fulfillment and made to order products. Contact SUPPORT@MYBUENAVIDA.COM for assistance.
Cancelling a BV Family order?
BV Family orders may be cancelled within 24 hours of taking place. Membership will NOT be cancelled unless requested at the time of cancellation. Contact SUPPORT@MYBUENAVIDA.COM for assistance.

Membership Cancellation Policy

How can I cancel my Membership?
BV Family membership cancellation may be initiated by logging into your account on the top right corner of the site.
When will be the membership cancellation be efective?
*Please note that BV Family members are bound to contribute $24.99 during a minimum of one billing cycle prior to being eligible for cancellation per the terms and acknowledgement as agreed. BV Family contributions are nonrefundable. Contact SUPPORT@MYBUENAVIDA.COM for assistance.
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