What is the shipping cost?

Buena Vida Family orders have a minimum shipping cost of $4.99 for domestic and $9.99 international orders.

One Time Orders have a shipping cost of $4.99 for domestic orders and $9.99 for international orders.

** does not apply to special offers

What is the average shipping time?

All our orders get fulfilled within 48 hours from the moment the orders get placed [*excluding holidays].

The average domestic shipping time is between 3 - 5 business days.

International orders shipping time average is 15 business days, please note that shipping time varies depending on the country of destination and its local postal system. All international orders will receive a tracking number reporting all transit events from the moment tracking is issued UNTIL the packages has been received by the local postal service of the country of destination, at this point tracking will marked as completed/delivered and any further liaison will have to be made with the local postal service.

How does the Buena Vida Family program shipping work?

All complimentary gifts (domestic and international) will ship within the first 10 days of the month. The transit time our domestic subscription orders are between 3 - 5 business days and average 15 business day for international orders.

How can I solve an issue with my address?

For any changes in shipping address please email support@mybuenavida.com. Our customer service agents will be happy to process your request and deliver the best service. Please note our order fulfillment time is 48 hours, passed this point is very likely that your order will be on the way to the address on file.

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